ECCO’S COVID-19 RESPONSE
The outbreak of COVID-19 has turned into a pandemic with worldwide consequences. It is a critical situation, which requires us to be stronger together and for everyone to do their part. We have learned that one of the most effective ways to reduce the spread of the virus is to maximize social distance. Therefore, ECCO has taken a number of steps to protect our employees and customers.
In line with the government's measures, we will temporarily close all our ECCO stores in Singapore from 7 April - 4 May 2020.
Our online store will remain open at sg.ecco.com and we remain committed to providing the best possible service to you, our customers. Shipments may experience slight delays as our delivery partners navigate the additional demand for their services and the well-being of their teams. However, we want to make online shopping as easy as possible for you. We have extended our returns policy to 60 days and are providing free standard shipping on all orders.
Please send all enquiries to our customer service email email@example.com as our customer service line will not be in operation during this period. We apologize for any inconvenience caused.
We encourage everyone to take care of their health and their communities by following the guidelines of the World Health Organization (WHO).
The ECCO Team